Theoretical basis
Behavioral science theory
At the end of 19th century and the beginning of 20th century, with economic development and social progress, people found that scientific management theory could not solve all problems in practice. The scientific management theory assumes that people are “economic people”, with a one-sided emphasis on the stimulus role of money, while ignoring people’s social needs. Numerous issues in management practice are intertwined with human factors, as people’s actions and conduct are likely to shift over time and in various settings (Stephen et al.,…
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